Returns Policies

Our Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return policy that allows you to return eligible items within 16 day of receipt...

Eligibility for Returns

To be eligible for a return, please ensure that:

•The item is in its original condition with original packaging, unworn or unused, and with all tags attached.

•The item is returned within 16 days of the delivery date.

•You have your original receipt or proof of purchase.

How to Initiate a Return

1.Contact Us: Reach out to us by Instagram DM’s @laboo.uk or our email Labooolondon@outlook.com. Please include your order number and reason for the return.

2.Return Instructions: We will provide you with instructions on how to return your item, including the return address and any necessary return labels.

3.Prepare Your Return: Pack the item securely in its original packaging, including all tags, accessories, and the original invoice.

4.Ship the Item: Send the item back to us using a trackable shipping service. We recommend keeping your shipping receipt for reference.

Refund Process

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-7 days.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately and someone will get back to you as soon as possible. We will arrange for a replacement or refund at no extra cost to you.

Questions?

If you have any questions or need further assistance with your return, please don’t hesitate to reach out to us.

Thank you for shopping with us!

Love LaBoo x